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Contact us

How do I get in touch with Octus?
If you have a problem with an order, a product or even just to make a suggestion, please contact us by :
Mail: info@octus.lu or
Phone: +352 2828 4130
Please note that customer service is available from 8:00-16:00 from Monday to Friday.

How do we handle the call-off of a supplier for a specific product?
In the event that a supplier notifies us of the withdrawal of an item, we will send an e-mail notification to all users to inform you of the possible risks.